Your opportunity

See your numbers in
60 seconds

Tell us about your contact centre. Results update as you type. Move the priority sliders to reflect what matters most to your business right now.

No sign-up required
Results update instantly
Download your personalised summary
Your contact centre
Conversations per month
Enter 0 if not applicable
Sales performance
Percentage of calls that result in a sale or renewal
Used to calculate conversion uplift opportunity
Proportion of calls that are sales or renewal conversations
0% 100% 30%
Default 30% is typical for a mixed service and sales centre.
Your priorities right now

Move each slider to reflect how important this area is to your business today. This tailors your results, and when you book a briefing, it helps us focus the conversation on what matters most to you.

Proposition
LowHigh
Financial performance and agent development Conversion, attrition, coaching, onboarding speed
MED
Compliance and regulatory risk Vulnerable customers, Consumer Duty, conduct risk
High priority
Complaints and escalation reduction Complaint prediction, repeat contact, CSAT
MED
Your estimated opportunity
Financial
Performance
Engine
Medium priority
,
,
Attrition saving,
Conversion uplift,
Regulatory
Risk
Shield
High priority
,
,
QA automation saving,
Vulnerability identification,
Escalation
& Complaints
Suite
Medium priority
,
,
Repeat contact saving,
Complaint cost avoidance,
Your highest priority: Compliance
Interactions currently outside your compliance review
Calculatingb&
Based on your volumes and the UK industry average review rate of 4%.
Total indicative annual opportunity
Calculatingb&
Over 12 months from deployment. Excludes regulatory risk exposure above.
How these figures are calculated: FTE (full-time equivalent) defaults to 85% of your headcount if left blank. Your inputs are combined with published UK industry benchmarks to produce indicative estimates. These are not a guarantee of outcomes. Benchmarks: average agent salary B#26,000 (ONS 2024), annual attrition 35% (Contact Babel 2024), agent replacement cost GBP 20,000 (McKinsey 2023), manual QA review rate 4% (Contact Babel 2024), FOS upheld complaint cost GBP 800 (Financial Ombudsman 2023/24), repeat contact rate 20% (Contact Babel 2024). Inputs are not stored or shared.
Contact

Get in touch with
Sentient Machines

Let’s talk about how your business would benefit from more emotionally intelligent agents. For enquiries, introductions, or a closer look at the platform, contact us directly and we will come back to you.

Contact us

This opens your email client addressed to hello@sentientmachines.tech with the subject line prefilled: Help me understand more about Sentient Machines.

Where you can find us
London, United Kingdom
2nd Floor Regis House
45 King William Street
London
EC4R 9AN
+44 (0)20 3468 3476
Where you can find us
St. Helier, Jersey
9 Bond Street
St. Helier
Jersey
JE2 3NP
+44 (0)20 3468 3476
Home How it works Propositions Results About Contact Us hello@sentientmachines.tech